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January  12

As Steve Colbert Would Say, "Truthiness"

As reported on the Montclair website, an "update" from PSE&G. It seems pretty truthy to us. It just needed a little tweaking.

PSE&G replaced all of the faulty underground cable on the circuit. [Anybody want to take bets?]
After a power outage on Thursday [and um, the Tuesday before that and the Friday before that and oh, we kind of lost track] impacted wisdom teeth service to some 1,920 Montclair residents - many of whom had suffered multiple problems [some of which even had to do with electricity] in the past few weeks - PSE&G quickly took a number of steps to communicate with residents [but not until we kind of busted their balls] .

Utility officials met with town officials Friday to outline the things being done to restore reliable electric service. [Can they restore something they haven't had? Define reliable.] The utility also reached out to each of the impacted wisdom teeth customers in Montclair and surrounding towns with personal phone calls.[Flowers would have been nice, though.]

Rest assured: PSE&G is doing everything in its power to ensure that area residents have their power. [That's a lot of power.] The utility asks that residents be patient while they work to find a solution.[We thought they had a solution: replacing all the faulty underground cable].

PSE&G crews finished replacing all of the problematic underground cable Friday night, and tested the remaining 1,000 feet [Emphasis ours: If they replace all of it, why was there 1,000 feet left?] to ensure its integrity. This should minimize underground cable problems, a main culprit in the %)(*$*&! repeat outages.

PSE&G will continue to provide the town's webmaster with regular updates, until the issue is resolved.[But if you really want to know what's going on, read Baristanet.]

Montclair residents with questions about their bills or reports of emergencies should continue to call [if you can get through]the utility's 24-hour customer service center at 1-800-436-7734, [in other words, we didn't get any deal for them to pay for all that spoiled ice cream] but those with concerns about electric reliability in the area are encouraged to call (973) 365-5287.[Not Mr. Ed]

Meanwhile, as for those two electrical fires last January caused by downed power lines and the one on Christmas Eve, we'll just pretend they didn't happen.

And all it took was one meeting with our town officials? Or maybe it was the wake up call from Mayor Ed that finally got them out of the dark and got them dialing 1,920 angry customers...and there's still that problem of restitution....

January 12, 2006 in Tweaked | Permalink


Another blackout last night from 7 pm to 9 pm. This time it affected the building where Montclair Town Manager Joe Hartnett Lives.

Posted by: htb | Jan 12, 2006 10:09:00 AM

Nicely done, Annette!

Posted by: Rich | Jan 12, 2006 10:49:18 AM

I'll believe it when I see it (hopefully with proper lighting).

Posted by: G.E. Watts | Jan 12, 2006 11:29:58 AM

I'll believe it when I see it (hopefully with proper lighting).

Posted by: G.E. Watts | Jan 12, 2006 11:30:58 AM

The reason PSEG took action was because enough angry people took their complaints to the Board of Public Utilities instead of just whining to each other about how bad things were.

The BPU has the "power" to make life difficult for PSEG. When another power company, JCP&L, had their problems, which impacted thousands of homes, the BPU made JCP&L do an extensive engineering study and then put in place a massive plan for improvement.

PSEG doesn't have to answer to you. They DO have to answer to the BPU. You think PSEG wants all that grief?

By the way, the BPU also regulates Comcast. Tired of complaining to Comcast about their service? Write the BPU!


Posted by: cary | Jan 12, 2006 1:32:40 PM

Too bad there isn't a "BPU" to regulate the watercooler.

Posted by: Right of Center™ (8T) | Jan 12, 2006 1:38:16 PM

Or you

Posted by: cary | Jan 12, 2006 1:57:35 PM

"or you"


People can say anything they want to me.

Posted by: Right of Center™ (8T) | Jan 12, 2006 2:01:07 PM

CATV is not a utility, therefore not correctly regulated by the BPU, in any state

Posted by: j | Jan 12, 2006 2:09:21 PM


wrongo! check the web site of the BPU. There is a section for cable TV

Posted by: cary | Jan 12, 2006 8:16:05 PM

Imagine my surprise when, while reading this posting, I linked to the story in the Montclair Times about Ed Remsen's meeting with PSEG, only to find myself mis-quoted there by writer Chris Sagona! Not only that, but the writer never interviewed me--he (or she?) took the quote right off the Watercooler, and right out of context. I've written him (her?) an email 'cuz i find it highly annoying. Anyone else ever have this sort of experience?????
Suzanne Moyers

Posted by: suzanne | Jan 12, 2006 8:54:59 PM

So, for the benefit of the Baristanet community, what did you say, actually, and what did the Montclair Times quote you as saying?

Posted by: cary | Jan 12, 2006 9:11:25 PM

"Or you"

Cary, that retort was more revealing than I think you intended.

Posted by: walleroo | Jan 12, 2006 9:32:52 PM

Dear walleroo


Posted by: cary | Jan 12, 2006 10:32:04 PM

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